(1)
The diversity of its solutions, customer focus, and deep customization help it fill the white spaces in the market and expand in diverse industries
LONDON, Feb. 24, 2021 /PRNewswire/ Based on its recent analysis of the European Contact Center-as-a-Service (CCaaS) market, Frost & Sullivan recognizes inConcert with the 2020 European Enabling Technology Leadership Award. Its keen understanding of market dynamics, customer demands, and industry Mega Trends has helped the company design a remarkable product portfolio and position itself as an industry challenger. Its inConcert Omnichannel Contact Center solution has steadily gained traction in the market by helping businesses enhance their customer service capabilities, reduce costs, and energize business operations.
Advertisement
Since the pandemic began, Cementos Cruz has made an important effort in safety and hygiene, through different actions to reduce physical contact between the people who pass through the company s facilities every day. Through the support of INFO and ERDF funds, different prevention actions have been carried out.
With the financing of the INFO, through FEDER funds, and framed in the ‘Programme to Support Productive and Technological Investments COVID-19’ the following actions have been implemented in the company, for both employees and customers:
Purchase of laptops to implement teleworking among employees.
Installation of automatic signing equipment with facial recognition.
Wright) The future goals of risk communication about emerging infectious disease (EID) threats need to focus on building and maintaining trust, addressing knowledge gaps, and developing rational understandings of EIDs and the threats they pose. Ebola s high fatality rate, combined with the novelty of the disease, made the fear surrounding a potential United States (US) outbreak particularly salient, as evident in news coverage and social media communication over an extended time period in the latter part of 2014. Drawing on the Extended Parallel Processing Model (EPPM) as a theoretical framework, this study examines the impact of media consumption on US audience perceptions of their personal susceptibility and perceived severity in response to the threat of an outbreak of Ebola virus disease (EVD).
emanuel2809
Emmanuel Ngwainmbi is a Senior Independent Communication Expert who has worked for various international development organizations, including United Nations agencies for some 25 years. Prof. Ngwainmbi serves on the editorial boards of some 14 peer-reviewed journals in communication and other social sciences.
He
has taught at the George Washington, St. Thomas, Morgan State, Jackson State University, and other institutions of higher education, and currently teaches at the University of North Carolina, Charlotte. Before joining the United Nations as a communication and advocacy consultant, he was Director of International Programs and Head of the Department of Language, Literature & Communication at Elizabeth City State University in Elizabeth City, North Carolina, until 2006.